Prospecting is one of the keys to your sales success. Keeping your pipeline full ensures that you will continue to attract new business, and so your success today is a result of the prospecting you did six months ago.

This course is an exploration about the type of impact we want to have in life and work. Participants will consider and define the influence...

What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.

The preowned cars business is an integral part of automobile business because it improves major KPI's: profitability, customer base, residual value.

As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options...

Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway.

This course is designed for everyone who is involved with technical aspects of motor vehicles but who have not had previous exposure to the technical intricacies of motor vehicles.

Knowledge is Power ! Employees’ efforts can only stretch as far as their insight and know- how can take them, and product knowledge provides the basis for both.

This workshop is designed to help you improve your interactions with other people in your auto dealership or at home. This workshop gives participants the opportunity to improve the critical communication skills...

While many automotive dealerships promise to deliver an incredible customer experience, some are better at delivering than others. This course is designed around six critical elements of customer service that...

In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions...

It’s no secret! Employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive.

Organizations recognize that they do better business when their people are engaged, motivated, and yes, talented. Having the right people in place at the right time is a key aspect to continued growth, success, or even just stability.

In this course, you will learn about the upcoming trends in the auto retails sector, the impact of digitization on customer behavior and the rising customer expectations.

A happy customer is more likely to return, as well as promote you through word-of-mouth marketing – both are keyways for increasing your revenue.

This workshop will help you learn about the importance of thinking strategically and developing an entrepreneurial mindset of the growth of your Sales Department.

Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time.

Risk management has long been a key part of project management, but in recent years, it has become an increasingly important part of organizational best practices.

Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers.

Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position.