This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who are lead hands or part-time supervisors without a great deal of authority. This workshop is designed to help participants overcome many of the supervisory problems they will encounter in their first few weeks as a boss. Dealing with the many problems a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.
Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees.
Identify key attitudes that you can develop to enhance your supervisory skills.
Use time management and planning techniques to maximize your success.
Develop a technique for giving instructions that are clear and understood.
Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.
Pre-assignment review
Making the transition
Responsibilities of a supervisor
Key Behaviors and attitudes
Setting goals
Planning for success
Organizing your workspace
Active listening techniques
Communication skills
Giving feedback and instructions
Orders, request and suggestions
Managing conflicts and challenging situations
Developing relationships
Instruction by an expert facilitator
Small interactive classes
Specialized manual and course materials
Personalized certificate
Face to Face 1 days
Virtual 6 X 2-Hr Sessions
The ABC’s of Supervising Others
The ABC’s of Supervising Others
$ 3,500.00 CAD
This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who are lead hands or part-time supervisors without a great deal of authority. This workshop is designed to help participants overcome many of the supervisory problems they will encounter in their first few weeks as a boss. Dealing with the many problems a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.
What you will learn
Adjust to the supervisor’s role with confidence.
Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees.
Identify key attitudes that you can develop to enhance your supervisory skills.
Use time management and planning techniques to maximize your success.
Develop a technique for giving instructions that are clear and understood.
Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.
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