Supervisors represent an important force in any business, they have the power to turn on or turn off the productivity of the people who work for them. They are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. They usually have more experience and more skill than the employees they supervise, because management tends to look for super people to fill those roles. This course will get you ready to use the tools needed to fully practice your new role.
Learn ways to prioritize, plan, and manage their time.
Identify your primary leadership style and techniques for maximizing that style.
Develop more flexibility to use other leadership styles.
Search for ways to overcome communication barriers.
Determine ways they can meet the needs of employees and co-workers through communication and coaching.
Explore ways to engage in productive rather than toxic debate, and to make conflict a powerful force for creative, well-rounded solutions to problems.
Managing your time and energy
What makes a good leader?
Communication as a leadership tool
The commitment curve
Employee development models
Dealing with conflict and difficult issues
What successful leaders do
Instruction by an expert facilitator
Small interactive classes
Specialized manual and course materials
Personalized certificate
Face to Face 1 day
Virtual 3 X 2-Hr Sessions
Leadership Fundamentals
Leadership Fundamentals
$ 3,000.00 CAD
Supervisors represent an important force in any business, they have the power to turn on or turn off the productivity of the people who work for them. They are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. They usually have more experience and more skill than the employees they supervise, because management tends to look for super people to fill those roles. This course will get you ready to use the tools needed to fully practice your new role.
What you will learn
Learn ways to prioritize, plan, and manage their time.
Identify your primary leadership style and techniques for maximizing that style.
Develop more flexibility to use other leadership styles.
Search for ways to overcome communication barriers.
Determine ways they can meet the needs of employees and co-workers through communication and coaching.
Explore ways to engage in productive rather than toxic debate, and to make conflict a powerful force for creative, well-rounded solutions to problems.
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