CRM Representative

Are you currently working long hours in roles like estate agent, business development executive or in a customer-facing sales role, and looking for a change? Are you desiring to transfer your skills to an industry where you can interact more directly with customers, contribute to their satisfaction, and better manage your work-life balance? Does your present role not offer the clear career path that you are looking for? If so, our CRM Representative position might be the perfect fit for you. You will manage the entire customer relationship process, from the first contact to cultivating long-term relationships and beyond. That includes handling multi-channel communication, responding to customer queries, scheduling appointments, maintaining customer databases, and delivering exceptional service. Your goal is to build mutually beneficial relationships with customers, and work as part of a passionate team to maximize our dealership's performance.

Ideal Candidate:

A strong and proven track record in customer service, administration,and/or sales
Excellent time management and organizational skills
Strong commercial business acumen with knowledge of the automotive industry
A passionate desire to succeed and build a successful career in customer relationship management
Exceptional communication skills and the ability to work well in a team

Management/Business Skills Required:

Functions:

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Developing and maintaining customer relationships
Addressing and responding to the needs of each customer in a timely manner
Assisting in sales/marketing efforts and providing information on dealership's services to customers
Updating customer and vehicle information during every contact
Administrative support for correspondence, promotions, events, etc.
Working closely with all departments in the dealership to provide seamless customer service

The opportunity to work in the CRM department of a leading dealership brand, who are unparalleled in terms of training and development, as well as career progression

A competitive salary dependent on experience
Performance-based bonuses
Extensive rewards and incentives; monthly breakfast club, quarterly all-expenses-paid holidays, and red-letter events, subject to performance
Comprehensive and ongoing training in all aspects of the job
Unparalleled career progression opportunities

If you are a dynamic and customer-focused professional looking for a rewarding and engaging role, this is the opportunity you've been waiting for!

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CRM Representative

Ideal Candidate:

Management/Business Skills Required:

Functions:

Interested to Learn More?

Fill Out this form to apply!

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