1685 W 4th Avenue, Vancouver, British Columbia, Canada
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Are you currently in a management role, seeking to shift your focus towards more direct customer interactions and long-term customer relationships? Are you looking for a role in which you can transfer your current skills and better manage your work-life balance? Are you from a different sector entirely, but want more of a people-facing, target-driven, and rewarding role? Or are you in a type of sales position but struggling to envision your long-term career? If you answered 'yes' to any of these questions, the CRM Manager position could be for you. As a CRM Manager, you will manage the entire process of customer relationship management, from the development of customer relations strategies to maintaining customer enthusiasm and improving retention rates. You will recruit, coach, and develop CRM Representatives, and work alongside all departments to ensure a cohesive customer contact approach. Your goal is to build mutually beneficial relationships with customers, resolve their issues effectively, and work as part of a passionate team to maximize our dealership's performance.
We will consider any experience and any background. However, the potential CRM Manager must possess:
The opportunity to work in the CRM department of a leading dealership brand, renowned for training and development, as well as career progression
If you are a dynamic professional with a passion for customer service, management, and building lasting relationships, this is the opportunity you've been waiting for!