Body Shop Consultant

Are you currently toiling in the field as a Body Shop Technician or a Service Consultant, yearning for a more engaging, customer-facing role that also lets you harness your knack for administration and quality control? Are you passionate about cars and possess in-depth knowledge about automotive systems and repairs? Perhaps you are working in a completely different sector, but have a keen eye for analysis and judgment, as well as a customer-first attitude. If any of these sounds like you, our Body Shop Consultant position could be your next career milestone. As our Body Shop Consultant, you'll manage the repair process from customer consultation to the final quality control check. This includes interacting with customers and justifying necessary repairs, estimating repair costs, coordinating with the Parts Department for required parts, and managing interdepartmental relations. Your ultimate goal is to maintain customer enthusiasm and ensure superior quality of our services while achieving business objectives.

Ideal Candidate:

We welcome candidates from all backgrounds; however, the Body Shop Consultant must possess:

• Prior experience in body shop operations, customer service, or similar roles.

• Extensive knowledge of automotive systems and repair procedures.

• Exceptional organizational and planning skills, with a keen eye for details.

• Strong interpersonal skills for customer and interdepartmental relations.

• Adaptability and a mindset for continuous improvement.

• A strong desire to succeed and contribute positively to the team.

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Management/Business Skills Required:

Functions:

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Foster and develop customer relations, providing them with thorough information and advice about necessary vehicle repairs.
Conduct accurate damage estimates and calculate the total repair costs, including labor and painting.
Coordinate with the Body Shop team to assign repair orders based on the shop schedule and technicians' specialties.
Maintain strict quality control over repair jobs and ensure compliance with inspection requirements.
Understand and review insurance company estimates for accuracy and comprehensiveness.
Order necessary parts and materials, exploring alternative sources for hard-to-find items.
Maintain accurate documentation of repairs, charges, and parts orders.

• The opportunity to work in a leading brand in the automotive industry, where we value quality, customer satisfaction, and employee growth.

• Salary depending on experience.

•Performance-based bonuses and incentives.

• Continuous training and development in various aspects of the job.

• Opportunities for career advancement within our organization.

Be a part of our dynamic team and let's drive towards success together. Apply today for the Body Shop Consultant position!

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Body Shop Consultant

Ideal Candidate:

Management/Business Skills Required:

Functions:

Interested to Learn More?

Fill Out this form to apply!

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